Privacy Policy

1. Personal Information We Collect

We collect the following categories of Personal Information:

Information You Provide:

• Account Information: When you create an account, we collect your name, contact details, account credentials, payment card information, and transaction history.
• User Content: We collect Personal Information included in inputs, file uploads, or feedback you provide through our Services (“Content”).
• Communication Information: When you contact us, we collect your name, contact details, and the content of your messages.
• Social Media Information: We maintain pages on platforms like Instagram, Facebook, X, LinkedIn, and YouTube. When you interact with these pages, we collect information you choose to provide, such as contact details.
• Other Information: We collect additional information you provide, such as through surveys, events, or identity/age verification processes to ensure compliance with age restrictions.

Information Collected Automatically:

• Log Data: Your browser or device sends data like IP address, browser type, settings, and interaction details when you use our Services.
• Usage Data: We collect data about your interactions, such as viewed content, used features, actions taken, time zone, country, and device details.
• Device Information: Includes device name, operating system, identifiers, and browser type.
• Cookies and Similar Technologies: We use cookies to operate and enhance our Services. See our Cookie Notice for details.
• Analytics: We use analytics tools to understand user interactions and improve our Services, subject to your consent where required.

2. How We Use Personal Information

We use Personal Information to:

• Provide, maintain, and analyze our Services.
• Improve our Services and conduct research.
• Communicate with you about our Services, updates, and events.
• Develop new features and services.
• Prevent fraud, misuse, or criminal activity and ensure system security.
• Facilitate business transfers, such as mergers or acquisitions.
• Comply with legal obligations and protect the rights, privacy, safety, or property of 20Vision, our affiliates, users, or third parties.

We may use your Content to train our AI models. To opt out, contact us at privacy@20.vision.

3. Disclosure of Personal Information

We may share Personal Information with:

• Vendors and Service Providers: Third parties providing hosting, customer support, cloud services, analytics, payment processing, or other services under our instructions.
• Business Transfers: Counterparties or successors during mergers, acquisitions, or similar transactions.
• Legal Requirements: Government authorities or third parties when required by law or to protect rights, safety, or security.
• Affiliates: Our affiliates, who use the data in accordance with this policy.
• Business Account Administrators: Administrators of enterprise accounts may access and manage your account data.
• Other Users or Third Parties: When you share information via features like shared links or third-party integrations, governed by their respective policies.

4. Your Rights

Depending on your location, you may have the right to:

• Access your Personal Information and details about its processing.
• Request deletion of your Personal Information.
• Correct or update your Personal Information.
• Transfer your Personal Information to another provider (data portability).
• Restrict the processing of your Personal Information.
• Withdraw consent for processing, where applicable.
• Object to certain types of processing, such as direct marketing.
• File a complaint with your local data protection authority.

To exercise these rights, use your account settings or contact privacy@20.vision or dsar@20.vision.

If our AI outputs factually inaccurate information about you, submit a correction or removal request to privacy@20.vision. Note that technical limitations may affect our ability to correct outputs in all cases.

5. Additional U.S. State Disclosures

Under certain U.S. state laws, you may have additional rights, such as:

• Access to information about our processing of your Personal Information.
• Deletion or correction of your Personal Information.
• Non-discrimination for exercising your privacy rights.

We may share Personal Information with third-party analytics and marketing providers (e.g., Google Analytics, Facebook Pixel) for service improvement and marketing purposes, which may be considered “sharing” under California law.

6. Children

Our Services are not intended for children under 13. We implement age verification measures during account creation to prevent use by children under 13 and do not knowingly collect their Personal Information. If you believe a child under 13 has provided information, contact legal@20.vision. Users aged 13–18 must have parental consent to use our Services.

7. Links to Other Websites

Our Services may link to third-party websites, whose privacy practices are governed by their own policies. We are not responsible for their practices. Review their policies before sharing information.

8. Security and Retention

We use industry-standard security measures to protect Personal Information, but no system is fully secure. We retain Personal Information only as long as necessary for our Services, legal obligations, or legitimate business purposes, such as dispute resolution or safety.

9. International Users

Your Personal Information may be processed in the United States or other jurisdictions where our service providers or affiliates operate, subject to applicable data protection laws.

10. Changes to the Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted here, with additional notice provided if required by law.

11. Contact Us

For questions about this Privacy Policy or our data practices, contact us at: