At 20Vision GmbH (together with our affiliates, “20Vision”, “we”, “our”, or “us”), we are committed to protecting your privacy and securing any information we collect from or about you. This Privacy Policy outlines our practices for collecting, using, and disclosing Personal Information when you use our website, applications (including our iOS/Android apps), and services (collectively, “Services”).
1. Personal Information We Collect
Information You Provide:
- Account Information: When you create an account, we collect your name, email address, account credentials, payment card information (processed via Stripe), and transaction history.
- User Content: We collect Personal Information included in inputs, file uploads (images/videos), or feedback you provide through our Services (“Content”).
- Communication Information: When you contact us for support, we collect your name, contact details, and the content of your messages.
Information Collected Automatically:
- Log Data: Your browser or device sends data like IP address, browser type, settings, and interaction details when you use our Services.
- Usage Data: We collect data about your interactions, such as viewed content, used features, actions taken, time zone, country, and device details.
- Photo Library & Camera: We require access to your photo library and/or camera to allow you to upload reference images for AI generation or to save your generated designs directly to your device.
- Device Identifiers (IDFA/GAID): With your explicit permission (via the App Tracking Transparency prompt on iOS), we collect your device's advertising identifier to measure the effectiveness of our marketing campaigns. This data is processed via RevenueCat.
- In-App Purchase History: We track your subscription status, expiration dates, and purchase history via RevenueCat and the respective App Store (Apple App Store or Google Play Store) to synchronize your Pro features across devices.
- Cookies: We use cookies to operate and enhance our Services. See our Cookie Notice for details.
Mobile Application Data
When you use our mobile application (P20V / Simple Home Design) on iOS or Android, we may access or collect the following with your permission:
Third-Party Services and Advertising
20Vision and its products use Ezoic to provide personalization and analytic services on this website. Ezoic's privacy policy is in effect and can be reviewed here. Ezoic and its partners may use cookies and similar technologies to collect information about your use of the website to provide advertisements about goods and services likely to be of interest to you.
View Ezoic's full privacy policy here: https://g.ezoic.net/privacy/p20v.com
2. How We Use Personal Information
- Provide, maintain, and analyze our Services.
- Process payments and manage subscriptions (via Stripe and RevenueCat).
- Communicate with you about our Services, updates, and events.
- Prevent fraud, misuse, or criminal activity and ensure system security.
- Comply with legal obligations.
3. Disclosure of Personal Information
We may share Personal Information with:
AI Service Providers (Sub-Processors)
To provide image and video generation services, we transmit your text prompts, input images, and generation parameters to the following third-party artificial intelligence platforms. These providers process data to generate the requested content:
- OpenAI: Text processing, prompt refinement, and DALL-E image generation.
- Replicate: Hosting for various open-source image and video generation models (e.g., Stable Diffusion, Flux).
- RunwayML: Video generation services (Gen-2, Gen-3).
- Google (Vertex AI/Gemini): Generative AI processing and text analysis.
Note: We do not grant these providers the right to use your personal data to train their foundational models. However, your inputs may be temporarily retained by them (typically for 30 days) solely for safety monitoring and abuse prevention.
- Vendors and Service Providers: Third parties providing hosting (Google Cloud), customer support, analytics (Google Analytics), payment processing (Stripe), and subscription management (RevenueCat).
- Business Transfers: Counterparties or successors during mergers, acquisitions, or similar transactions.
- Legal Requirements: Government authorities or third parties when required by law.
4. Your Rights
Depending on your location, you may have the right to access, delete, or correct your Personal Information. To exercise these rights, contact privacy@20.vision.
5. Children
Our Services are not intended for children under 13. We do not knowingly collect their Personal Information.
6. Contact Us
20Vision GmbH
Email: privacy@20.vision
Address: Anisgasse 30, 1220, Vienna, Austria